Information We Collect What we gather and how.

We may collect the following personal information when you interact with our website or services:

Your name, email address, and phone number when you fill out a contact form, book a session, or subscribe to our newsletter.

Information you voluntarily share during coaching sessions or through pre session questionnaires.

Technical data such as your IP address, browser type, device type, and pages visited, collected automatically through cookies and analytics tools.

We only collect information that is necessary to deliver our services and improve your experience on our website.

How We Use Your Information What we do with it and what we never do.

We use your personal information for the following purposes:

To respond to your enquiries and messages.

To deliver and manage coaching sessions and related communications.

To send you our newsletter, only if you have opted in.

To improve our website and the quality of our services.

To comply with any legal obligations.

We will never sell, rent, or share your personal data with third parties for marketing purposes. Your information is yours, and we treat it with the respect it deserves.

Cookies How our website uses them.

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our site. Cookies are small text files stored on your device.

We may use the following types of cookies:

Essential cookies that are necessary for the website to function properly.

Analytics cookies that help us understand how visitors use our site so we can improve it.

Marketing cookies that may be used if we run advertisements, only with your consent.

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect your experience on our website.

Third Party Services Tools we use to run our business.

We may use trusted third-party services to support the operation of our website and business, including:

[Calendly / TidyCal] for session booking and scheduling.

[Mailchimp / ConvertKit] for email newsletter delivery.

[Google Analytics] for website traffic analysis.

[Zoom] for video coaching sessions.

[Stripe / PayPal] for payment processing.

Each of these services operates under its own privacy policy. We encourage you to review their policies for details on how they handle your data.

Data Storage and Security How we keep your information safe.

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. This includes using secure connections, password-protected systems, and limiting access to your data to only those who need it to provide our services.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention How long we keep your information.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you request deletion of your data, we will do so within a reasonable timeframe unless we are legally required to retain it.

Your Rights You are in control of your data.

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.

Correction: You can ask us to correct any inaccurate or incomplete information.

Deletion: You can request that we delete your personal data.

Objection: You can object to certain types of processing, such as marketing communications.

Withdrawal of consent: If you have given consent for us to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at lydia@lydiakazadi.co.uk. We will respond to your request within [30 days].

Children’s Privacy Our services are not intended for minors.

Our website and coaching services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

Changes to This Policy We will keep you informed.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

Contact Us Questions about your privacy? Reach out.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: lydia@lydiakazadi.co.uk Phone: +111